KCFD Customer Service Feedback Form


The Kansas City, Missouri Fire Department is commited to enhancing customer service and to promote excellence in the delivery of services. How are we doing? KCFD encourages citizens that have received services from our department to fill in the customer service feedback component below. This information will be used to continually evaluate the department's performance.


Asterisks (*) denote required fields

How satisfied are you with the services you received from KCFD?*
Dissatisfied
Moderately Satisfied
Strongly Satisfied

Were you satisfied with the amount of time it took for KCFD to respond to your needs?*
Dissatisfied
Moderately Satisfied
Strongly Satisfied

Were you treated in a courteous manner by KCFD personnel?*


What type of service did KCFD provide?*
Emergency Medical Call
Smoke Alarm Installation
Carbon Monoxide Call
Fire
Other

How would you rate your overall experience with KCFD?*
Dissatisfied
Moderately Satisfied
Strongly Satisfied

Please provide your zip code for tracking purposes.*


Please provide any additional comments.